40. Lesson 6(DOT)2(COLON) Quality Management

Lesson Focus — Quiz

Test your understanding of lesson focus with 5 practice questions.

Practice Questions

Question 1

Why is quality important to customers?

Question 2

What is the primary focus of quality control?

Question 3

What does total quality management (TQM) emphasize?

Question 4

What is the kaizen approach focused on?

Question 5

Which of the following is a consequence of poor quality?