6. Consumer Skills

Consumer Rights — Quiz

Test your understanding of consumer rights with 5 practice questions.

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Practice Questions

Question 1

Which of the following is an example of a consumer right protected by the Fair Debt Collection Practices Act (FDCPA)?

Question 2

Which of the following is the best definition of a 'binding arbitration' clause in a consumer contract?

Question 3

If a consumer purchases an item for $250 and the store’s return policy includes a 12% restocking fee, how much will the consumer be refunded if they return the item?

Question 4

Which of the following best describes the purpose of the Federal Trade Commission’s (FTC) 'Cooling-Off Rule' for door-to-door sales?

Question 5

A consumer purchases a product for $400, and the store’s return policy states there is a 10% restocking fee. If the product is returned, how much will the consumer receive as a refund?