3. Operations

Quality Management — Quiz

Test your understanding of quality management with 5 practice questions.

Practice Questions

Question 1

Which of the following best describes the primary focus of a quality circle in a Total Quality Management (TQM) environment?

Question 2

A company produces 25,000 units per month and has a defect rate of 3%. After implementing a quality improvement initiative, the defect rate is reduced to 0.8%. How many fewer defective units are produced each month after the improvement?

Question 3

Which of the following is an example of an appraisal cost in quality management?

Question 4

A manufacturer uses a Six Sigma approach to reduce variation in its production process. If the standard deviation of the process was initially $\sigma = 4$ units and they achieved a 50% reduction in the standard deviation, what is the new standard deviation?

Question 5

Which of the following best describes the purpose of the ISO 9001 standard in quality management?