5. Operations Management

Total Quality Management — Quiz

Test your understanding of total quality management with 5 practice questions.

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Practice Questions

Question 1

What is the main aim of Total Quality Management $TQM$ in a business?

Question 2

Which statement best describes a key idea of $TQM$?

Question 3

What does continuous improvement mean in $TQM$?

Question 4

Which of the following is most likely to be a benefit of $TQM$?

Question 5

How does $TQM$ help reduce costs in operations?