4. Operations Management
Quality Management — Quiz
Test your understanding of quality management with 5 practice questions.
Practice Questions
Question 1
Which of the following best describes the role of a histogram in quality management?
Question 2
A company is reviewing its quality costs. Which of the following would be classified as an external failure cost?
Question 3
Which of the following is the primary purpose of a Gantt chart in quality management?
Question 4
A process has a mean cycle time of 20 minutes with a standard deviation of 2 minutes. The upper specification limit (USL) is 26 minutes and the lower specification limit (LSL) is 14 minutes. Assuming the process is centered, what is the process capability index $C_p$?
Question 5
Which of the following best describes the purpose of a 'design of experiments' (DOE) in quality management?