2. Process Design

Process Mapping — Quiz

Test your understanding of process mapping with 5 practice questions.

Practice Questions

Question 1

Which flowchart symbol represents a manual operation that is performed by hand, such as writing or typing on paper?

Question 2

Given a process with three sequential tasks taking 3 minutes, 5 minutes, and 4 minutes per unit, what is the maximum theoretical throughput in units per hour?

Question 3

Consider a process where the first step takes 2 minutes, then 70% of items follow a 4-minute path while 30% follow a 6-minute path, and a final step takes 3 minutes. What is the average process time?

Question 4

In process mapping, what does a loopback arrow typically indicate?

Question 5

Which process mapping notation uses symbols such as events, activities, and gateways to model detailed business processes?